Limited-time waivers being offered to TRICARE Prime enrollees
/ Published May 06, 2013
BUCKLEY AIR FORCE BASE, Colo. -- As of April 1, 2013, the TRICARE West Region insurance provider transitioned from TRIWEST Healthcare Alliance to United Health Care Military and Veterans.
During the transition, there have been some issues and delays with beneficiaries obtaining timely access to specialty care. Due to the contractor's failure to meet the contract requirements, a limited-time waiver is being granted so that TRICARE Prime enrollees in the region may obtain care without authorization from the contractor.
For TRICARE West Region prime enrollees, the waiver of the requirement for having an authorization for specialty care applies to any referrals obtained for care from April 1, 2013 through May 18, 2013. Any beneficiary with a Buckley Medical Clinic referral that has not yet received a hardcopy authorization from United Healthcare should come to the Referral Management Center at the Buckley Medical Clinic, 13611 E Colfax Ave, Aurora CO 80045, weekdays from 8 a.m. to 4 p.m. to receive the necessary instructions and paperwork to seek specialty care.