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TriWest offers guidance on TRICARE Prime enrollment fee automation

AURORA, Colo. --

People who pay TRICARE Prime enrollment fees will soon be required to change the way they make those payments.

As early as 2010, TRICARE Prime beneficiaries who pay enrollment fees will be required to make their payments electronically. When these changes become effective, check payments will only be accepted to ensure the first payment is made while your electronic payments are established.

By making the change now, you can:
- Avoid disenrollment because of a late payment
- Track payment history online, anytime
- Start spending time where it matters most

Options to begin automating your electronic payments today:
- Allotment from the sponsor's retired military pay; or
- Electronic funds transfer from your financial institution established directly to TriWest.

If you are already making your TRICARE Prime enrollment fee payments electronically, no action is required unless you are signed up for your bank's online bill pay. This may mean a physical check is cut from your bank and mailed to TriWest. To be compliant for TRICARE's electronic requirement, you would need to redirect the EFT directly to TriWest, following a few simple steps.

Luckily, it's easy to register and get started. To begin, simply log on to www.triwest.com/epay and choose either option:

Online: Registered users can log on to www.triwest.com. Non-registered users can create an account at www.triwest.com and receive a password within minutes. Click on "Make a Payment" and provide the information required for your payment option (allotment or EFT).

By mail: Go to www.triwest.com and select "Find a Form" from the Quick Links section to download and print an allotment or EFT form. Complete the form, sign and mail it with your initial fee payment to:

TriWest Healthcare Alliance Corp
P.O. Box 43590
Phoenix, AZ 85080-3590

If you relocate to another TRICARE region, you'll want to follow similar steps with the TRICARE contractor for that region, as all regional TRICARE contractors will be required to implement this change on behalf of the Department of Defense.

Learn more about making your electronic payments by logging on to www.triwest.com/epay or calling 1-888-TRIWEST (1-888-874-9378) between 8 a.m. and 6 p.m., Monday through Friday. A representative will answer any questions and better inform you about online Web registration or help you to establish an electronic fee payment.

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