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Automated call tree directs Buckley calls

BUCKLEY AIR FORCE BASE, Colo -- Need to contact someone on the installation, but not sure who to call?

While Buckley has not had an operator for many years, all Air Force Space Command bases have now eliminated base operators positions. All directory and locator calls are handled through an established automated operator tree.

The operator tree has numerical options that can transfer the phone call to the most common base agencies.

For access to the automated base directory, call 720-847-9011 or 720-847-0111.

To better direct your calls, below is the Buckley phone tree:

MAIN MENU
Thank you for calling Buckley AFB!  If this is an emergency, please hang up and dial 911.

For the Sexual Assault Helpline, Press 1
For morale calls  or Base closure updates, press 2
For the Commissary and BX menu, or the current Base activities menu, press 3
For the medical and dental menu, press 4
For the Military and Civilian Personnel services menu, or the non-emergency administrative offices menu, press 5
For the Voting Assistance Office,  press 6
For Army, Navy, Marines, Air National Guard, and Army National Guard, press 7
For the Air Reserve Personnel Center, press 9
To repeat this menu, press 0 or stay on the line

MORALE CALLS or SNOW LINE
For Morale Calls, press 1.
For Base closure updates, press 2.

COMMISSARY AND BX MENU or BASE ACTIVITIES MENU
For the Commissary and BX menu, press 1.
For the current Base activities menu, press 2

MILITARY AND CIVILIAN PERSONNEL SERVICES MENU or NON-EMERGENCY ADMINISTRATIVE OFFICES
For the Military and Civilian Personnel services menu, press 1
For the non-emergency administrative offices menu, press 2

MORALE CALLS
This system serves only the 720 and 303 area codes.
If you are deployed and wish to make a morale call, you must first be registered in AHAMS and have a Personal Identification Number, or PIN.
If you have a PIN,  press 1
If you need information on how to obtain a PIN, press 2
To repeat this menu, press 9
To return to the main menu, press 0

OBTAIN A PIN
In order to obtain your AHAMS Personal Identification Number, or PIN, any deployed or deploying member must e-mail the request to the Buckley Telephone Helpdesk.  The e-mail must originate from a "dot mil" address.  In the body of the request, please provide the member's full name, the members local unit, and the .mil address where the member wishes the PIN to be delivered.  It will take approximately two business days to process your  request. Please keep in mind the Buckley Telephone Helpdesk is only manned Monday to Friday during the hours of 6:30 a.m. to 4:30 p.m. MST.  The address for the Buckley Telephone Helpdesk is Buckley.TelephoneHelpDesk@us.af.mil.

To repeat this information, press 9
To return to the main menu, press 0 or stay on the line.

MILITARY AND CIVILIAN PERSONNEL SERVICES MENU
Please choose from the following options:
For the Visitor Control Center, press 1
For the Active Duty Military Personnel Element, press 2
For TMO Household Goods, press 3
For the Civilian Personnel office, press 4
For the Education Center, press 5
For the Housing referral office, press 6
For the Commanders Action Line, press 8
To repeat this menu, press  9
To return to the main menu, press 0

NON-EMERGENCY ADMINISTRATIVE OFFICES
For the Active Duty law enforcement desk, press 1
For the Buckley Fire department, press 2
For the Buckley Chapel, press 3
For Public Affairs, press 4
For the Legal office, press 5
For the Child Development Center, press 6
For the Honor Guard, press 8
To repeat this menu, press 9
To return to the main menu, press 0

CHILD DEVELOPMENT CENTER
For the Crested-Butte Child Development Center, press 1
For the A-Basin Child Development Center, press 2
For Youth Programs, press 3
For the Family Child Care Office, press 4
To repeat this menu, press 8
To repeat the previous menu, press 9
To return to the main menu, press 0

ARMY, NAVY, MARINES, AirNG, ArmyNG
For the Army, press 1
For the Navy, press 2
For the Marines, press 3
For the Air National Guard, press 4
For the Army National Guard, press 5
To repeat this menu, press 9
To return to the main menu, press 0

ARMY
For Bravo Company, press 1
For HHC Administration, press 2
To repeat this menu, press 8
To return to the previous menu, press 9
To return to the main menu, press 0

NAVY
For the Naval Air Reserve Center, press 1
For NIOC, press 2
For the NSGA Denver Administration office, press 3
To repeat this menu, press 8
To return to the previous menu, press 9
To return to the main menu, press 0

AIR NATIONAL GUARD
For Noise Complaints, press 1
For the Command Post, press 2
For other offices, press 3
To repeat this menu, press 8
To return to the previous menu, press 9
To return to the main menu, press 0

OTHER OFFICES
For the 140th Military Personnel Flight Customer Service, press 1
For the 140th Flight Medicine Office, press 2
For the 140th Security Forces Squadron, press 3
For the 140th Civil Engineering, press 4
For the 140th TMO, press 5
For the 140th Communications Help Desk, press 6
To repeat this menu, press 8
To return to the previous menu, press 9
To return to the main menu, press 0

ARMY NATIONAL GUARD
For CST, press 1
For 2nd of the 135th Aviation, press 2
For 169th Field Artillery Brigade, press 3
To repeat this menu, press 8
To return to the previous menu, press 9
To return to the main menu, press 0
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