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Reporting a retiree's death

Surviving family members of retired Air Force personnel residing in the United States may report the death of a member, and receive personal assistance in applying for eligible benefits on their behalf by contacting: 

• The Casualty Assistance Representative (CAR) at the nearest Air Force Base Military Personnel Flight, Customer Service.
• Buckley's CAR phone number at 720-847-6946.
• Headquarters, Air Force Personnel Center toll-free at 1-877-353-6807. This system will connect your phone call directly to the CAR that will assist you. Voice mail is available after duty hours. Family members who leave a message will be called back the next duty day
• DFAS-Indianapolis Customer Service at their toll-free number 1-888-332-7411
• The nearest U.S. embassy or Consulate for overseas families
   NOTE: If telephone notification is impossible, you may send the information to HQ AFPC/DPWCS, 550 C Street West, Suite 14, Randolph AFB, TX 78150-4716. Enclose a copy of the death certificate and the information below. This information will be forwarded to the CAR nearest you for them to assist you.

Please have the following information available when making the notification

• Retiree's full name, grade, Social Security number, date of retirement
• Date and place (city and state) of death
• Cause (layman's terms) of death
• Name, relationship, phone number, and address of the next of kin
• Date and place of funeral, if known (General officers only) 

End of Life Planning Checklist

Reporting Death of Service Member/Spouse  

Receiving military retired or annuitant pay

Air Force, Army, Marine, Navy

Call Defense Finance Accounting Agency (DFAS) 800-321-1080 or 216-552-5955

Coast Guard

Call Coast Guard Personnel Center 800-772-8724

Reserve Gray Area Retirees/Spouse

Air Force:  Call Air Reserve Personnel Center (ARPC)      800-525-0102

Army:  Call Army Human Resources Command (AHRC)  888-276-9472

Marines:  Call Marine Personnel Center                               800-847-1597

Navy:  Call Navy Personnel Center                                      866-827-5672

Coast Guard: Call Coast Guard Personnel Center                800-772-8724

The U.S. Department of Veterans Affairs (VA) is concerned about the stressful impact that the transition from military to civilian life has on servicemembers and their families. The VA has made it a part of its mission to ensure servicemembers their families, retirees and veterans are aware of the VA benefits which are available. Through Benefits Advisors, servicemembers their families, retirees and veterans have access to resources and information about VA benefits. In partnership with the Department of Defense the VA provides Benefits Advisors to assist servicemembers and their families with their transition. As part of the Transition Assistance Program (TAP), the VA has more than 300 VA Benefits Advisors stationed at more than 280 military installations around the world. VA Benefits Advisors conduct the mandatory VA Benefits I and II Briefings and are available for one-on one appointments to assist transitioning servicemembers, retirees, veterans and their families. In addition, VA Benefits Advisors are also available to meet to answer questions about VA benefits, eligibility requirements, and application processes. Many of the VA Benefits Advisors are Veterans or military spouses themselves. They understand the unique needs of retirees and veterans and can relate to many of the challenges servicemembers may face upon returning to civilian life. Don’t wait to take advantage of your VA Benefits Advisors’ knowledge and expertise. You can talk to your advisor in person or on the phone to discuss your specific VA questions and concerns. Just call 720-847-4838 to talk to a Benefits Advisor at Buckley SFB or visit the office at Bldg 606 Room 106A at 18401 East A-Basin Ave between 8:00 am and 430 pm. Choose VA! 

VA Benefits Advisor

Tyrone Groce/Deloris Evans 720-847-4838  Tyrone.Groce.CTR@vatap.calibresys.com