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Staff Sgt. Pourshia Chambers-Motley, 460th Mission Support Squadron

Staff Sgt. Pourshia Chambers-Motley, who hails from Tucson, Ariz., is Buckley's Star Performer for the week of Oct. 27 through Nov. 2. Sergeant Chambers-Motley works in the 460th Mission Support Squadron. (U.S. Air Force photo by Senior Airman Jacque Lickteig)

Staff Sgt. Pourshia Chambers-Motley, who hails from Tucson, Ariz., is Buckley's Star Performer for the week of Oct. 27 through Nov. 2. Sergeant Chambers-Motley works in the 460th Mission Support Squadron. (U.S. Air Force photo by Senior Airman Jacque Lickteig)

Star Performer -- Staff Sgt. Pourshia Chambers-Motley, from the 460th Mission Support Squadron, is Team Buckley's Star Performer for the week of Oct. 30 through Nov. 2. 

Name: Pourshia Chambers-Motley

Unit: 460th Mission Support Squadron

Time in Service: Seven years and two months

Duty Title: Assistant noncommissioned officer in charge of customer service

Hometown: Tucson, Ariz.

Hobbies: Shopping, reading and spending time with family and friends

How do your day-to-day duties contribute to mission success?
I am part of a team that is responsible for issuing active-duty, Air National Guard, Reserve, retired, civilian and dependent identification cards for all services. We also update Defense Enrollment Eligibility Reporting System eligibility for military members and their dependents. Additionally, customer service updates military members' Servicemembers Group Life Insurance and join spouse preferences. With today's current deployment rate, customer service plays a vital role in the preparation of Air Force members scheduled to deploy by ensuring the members have updated SGLI documentation. We are also responsible for maintaining accurate DEERS data so military members and their dependents are receiving the benefits they are entitled to while the sponsor is deployed and thereafter.

If you could change one thing about the Air Force what would it be?
If I could change one thing about the Air Force or military in general, it would definitely be the pay. There are not many people who are willing to make and have made the sacrifices we make every day. We are overworked and underpaid.

What has been your most memorable experience in the Air Force?
My most memorable moment in the Air Force has been retraining into personnel from the security forces career field. It has shown me everyone has a job that affects everyone else in some way. There are no easy jobs, everybody contributes to and impacts the mission.

Duties, responsibilities, and accomplishments:
Update DEERS eligibility, SGLI and join spouse preference. Issues ID cards for active-duty, Air National Guard, Reserve and retired members and their dependents, along with civil service and Department of Defense contractors for all services. I am also part of the casualty assistance service and Personnel Support for Contingency Operations teams.
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